How-to guide
The weekly summary email
Get your workspace's week by email every Monday morning, with the best post, followers, the best time to post, next week's plan and the credits spent.
The weekly summary shows you how your social media is going without opening SemPost. Every Monday morning it brings last week's numbers and the plan for the coming week, read from the same data as Analytics, the calendar and your credits. It is off until you switch it on, and it never uses credits.
What's in it
The email "Your weekly summary" covers the last seven days and the next seven, in this order:
- Accounts with no recent post: each connected account that has had no post for seven days or more, such as "No post on Instagram for 9 days", with a Write a post link.
- Best post of the week: the post with the most likes, comments, shares and saves, with its network, the start of its text, the day it went out and its numbers. Posts you shared on the network directly count too. See it in Analytics opens the Analytics page, whose posts table lists it.
- Followers: each connected account's followers, and how many it gained or lost this week.
- Best time to post: the day and hour your posts get the most engagement, as Best time on the Best times to post card shows it.
- Next 7 days: how many posts are planned, and the first three with their time and account. A post that still waits for approval says so.
Under the opening lines it tells you the credits spent this week. Open Analytics and Open the calendar take you to the whole picture. Times are in your workspace's time zone, and the email comes in your own language. A week with nothing to tell (no connected account, no planned post, no credits spent) sends no email.
Switch it on
Open your emails
Go to Settings › Profile. In the Emails card, switch on Weekly summary; "Weekly summary switched on" confirms it.
Check your email address
The email goes only to a verified address. Settings › Profile shows Verified next to your email; if it says Not verified, verify it first.
The weekly summary is for the workspace's owners and admins Admin. Editors and viewers see the switch greyed out, with the note "Only the workspace's owners and admins get the weekly summary." Each owner and admin decides for themselves, and the setting is per workspace: if you run two workspaces, switch it on in each one. Switching it on or off is written to the Audit log.
Stop it
Switch it off in the same card, or press Unsubscribe with one click at the foot of the email. The page that opens asks once: press Unsubscribe, no sign-in needed, and it says "You are unsubscribed". Many mail programs show their own unsubscribe button for this email; it does the same. Other emails, such as security notices, keep coming. Changed your mind? Switch it on again in Settings › Profile.
If something goes wrong
- No summary on Monday. Check that the switch is on in this workspace, that your email shows Verified and that you are still an owner or admin. The email leaves on Monday from 09:00 in the workspace's time zone, set in Settings › Workspace, and skips a week with nothing to tell.
- No best time in the email. It appears once your posts have been measured, as the Best times to post card fills in.
- "This link did not work" on the unsubscribe page. Switch the email off in Settings › Profile instead: press Open email settings.