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Copyright and Notice-and-Takedown Policy

How to report content that infringes copyright or trademarks, how we handle notices and counter-notices, and our repeat-infringer policy.

Version and validity

  • Version and effective date: 30 October 2026
  • Last updated: 30 October 2026
  • Issued by: CS Digital Wonders LLC, a limited liability company organized under the laws of the State of Wyoming, USA, with its registered address at 30 N Gould St Ste N, Sheridan, WY 82801, USA ("CS Digital Wonders", "we", "us"). SemPost is a product of CS Digital Wonders.
  • Where to send notices: [email protected]
  • Languages: this policy is published in English and Turkish with the same content. The Terms of Service say which version prevails.
  • How changes are announced: we update this policy when the product or the law changes. Before a material change takes effect, we tell users by email, 30 days in advance, or with shorter notice when a law requires a faster change . Smaller changes (wording, links, corrections) are listed in the "Changes" section at the end. You can ask us for an earlier version at [email protected].

1. Scope

This policy explains how anyone can tell us about content that infringes copyright, trademarks or related rights, and what we do about it. It covers:

  • content stored in SemPost: files in a workspace's media library, pictures and videos made in SemPost, posts that are drafted or scheduled, and brand assets such as logos;
  • content published on the networks through SemPost (Instagram, Facebook, Threads, TikTok, Pinterest, LinkedIn, YouTube, Google Business Profile and Bluesky);
  • tracks in the SemPost Music library; and
  • SemPost's own websites.

SemPost stores and publishes content at the request of its customers, and customers are responsible for their content (see the Acceptable Use Policy).

Other complaints, for example about privacy, defamation or illegal products, follow the reporting process in the Acceptable Use Policy. Personal data requests go to [email protected].

2. Before you send a notice

  • You may first want to contact the account holder directly.
  • Consider whether the use may be allowed by law, for example as a quotation or, in the United States, as fair use.
  • Do not send a notice you know to be false. In the United States, a person who knowingly and materially misrepresents that material is infringing can be liable for damages, including costs and attorneys' fees (17 U.S.C. §512(f)).
  • Who sees your notice. We use the information in your notice to handle it, as described in the Privacy Policy. For US copyright notices we forward a copy of the notice, including your name and contact details, to the customer concerned, because the customer needs it to answer; for other notices we name you only where strictly necessary.

3. How to send a notice

Send your notice by email to [email protected]. You can also send US copyright notices by post (section 6). We accept notices in English and Turkish.

Your notice must contain:

  1. Who you are: your full name, postal address, phone number and email address. If you act for the rights holder, give its name and say on what basis you act for it.
  2. The right concerned: the copyrighted work, or a representative list if one notice covers several works at one site; for a trademark, the mark, its registration number, the office that registered it and the goods or services it covers.
  3. Where the material is: the exact address (URL) of the post on the network, or where in SemPost you saw it, with enough detail for us to find it. Screenshots help.
  4. Why it infringes: a clear explanation of why you believe the material infringes your rights.
  5. Good-faith statement: "I have a good faith belief that use of the material in the manner complained of is not authorised by the rights holder, its agent or the law."
  6. Accuracy statement: "The information in this notice is accurate and complete and, under penalty of perjury, I am authorised to act on behalf of the owner of the right that is allegedly infringed."
  7. Signature: your physical or electronic signature, for example your full name typed at the end of the email.

If a notice is incomplete, we may ask you for the missing information. A notice that lacks required information may not be treated as a valid notice.

4. What happens after we receive a notice

  • Receipt. We confirm receipt without undue delay.
  • Review. A person reviews the notice in a timely, careful and objective way. A notice that lets us see the infringement without a detailed legal examination gives us knowledge of it. If we use automated means in handling it, we tell you.
  • Action in SemPost. If the notice is valid, we remove or disable the material in SemPost. For example, we remove the file from the workspace's media library and return scheduled posts that carry it to draft.
  • Posts already on a network. SemPost cannot delete a post that has already been published on a network; only the account holder or the network can. SemPost keeps the address of each post it publishes, so we can find the workspace that published it. We forward the notice to that customer and ask them to remove the post. You can also send your notice to the network with its own copyright reporting tools.
  • The customer. We tell the customer what we did and why, as the Acceptable Use Policy describes, including how to challenge the decision.
  • You. We tell you our decision and how you can challenge it.
  • Timing. We confirm receipt within 2 business days and act within 3 days of a complete notice.
  • Records. We keep notices, counter-notices and our decisions, so that we can apply the repeat-infringer policy in section 7.

5. Counter-notice (United States)

If your material was removed or disabled because of a US copyright notice, and you believe this happened because of a mistake or because the material was misidentified, you can send a counter-notice to [email protected] or by post (section 6).

Your counter-notice must contain:

  1. your physical or electronic signature;
  2. the material that was removed or disabled, and where it appeared before;
  3. a statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification; and
  4. your name, address and phone number, and a statement that you consent to the jurisdiction of the US Federal District Court for the judicial district where your address is (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who sent the notice or that person's agent.

What we do. We send a copy of your counter-notice to the person who sent the original notice and tell them that we will restore the material in 10 business days. We restore it no sooner than 10 and no later than 14 business days after we receive your counter-notice, unless that person first tells us that they have filed a court action to stop the alleged infringement. Restoring means making the material available again in SemPost; posts we returned to draft can be scheduled again.

A person who knowingly and materially misrepresents that material was removed by mistake can be liable for damages (17 U.S.C. §512(f)).

Outside the United States, you can challenge our decision with a complaint as described in the Acceptable Use Policy, and you can go to court.

We have not designated an agent with the US Copyright Office. Send US copyright notices and counter-notices to us directly:

  • Email: [email protected]
  • Post: CS Digital Wonders LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA
  • Phone: +1 408 256 2901

7. Repeat infringers

In appropriate circumstances we end the accounts and workspaces of repeat infringers.

  • Strikes. Each valid notice about content in a workspace counts as one strike, unless the notice is withdrawn or a counter-notice leads to the material being restored.
  • Threshold. Three strikes within 12 months lead to the end of the workspace, and of the account of the person who uploaded or published the material; strikes older than 12 months no longer count.
  • Serious cases. We may end a workspace or an account after a single notice where the infringement is deliberate or serious, for example counterfeit goods or the mass copying of other people's content.
  • We tell you about each strike and how many strikes the workspace has.
  • What happens to fees is set out in the Terms of Service and the Refund and Cancellation Policy.

8. European Union: Digital Services Act

  • Notices (Article 16). The procedure in sections 3 and 4 is our notice and action mechanism. Anyone can use it, by electronic means, for any content they believe is illegal; for content other than copyright and trademarks, see the Acceptable Use Policy.
  • Statement of reasons (Article 17). When we restrict content or an account, we give the customer the reasons, as the Acceptable Use Policy describes.
  • Serious crimes (Article 18). If we learn of information that suggests a crime threatening someone's life or safety, we inform the competent authorities.
  • Contact points (Articles 11 and 12). Authorities can reach us at [email protected] and users at [email protected], in English and Turkish.
  • Legal representative (Article 13). We have not appointed a legal representative in the EU. Authorities can contact us directly at [email protected] or by post (section 6).

9. Turkey

  • Law No. 5651, Article 5. A hosting provider (yer sağlayıcı) has no general duty to monitor the content it hosts. When it is properly notified of illegal content it hosts under that Law, it must remove it. It must also keep traffic data for a period between one and two years set by regulation, and make the hosting-provider notification; failures can be fined between 100,000 and 1,000,000 Turkish lira.
  • Law No. 5846 (FSEK), Additional Article 4. A person whose rights are infringed through content first applies to the content provider and asks it to stop the infringement within three days. If the infringement continues, the public prosecutor can be asked to have the service provider stop its service to that content provider within three days. SemPost acts on complete notices within three days.
  • Rights holders can also go to court.

10. Trademark complaints

  • Send a trademark complaint to [email protected] with the information in section 3, including the mark, its registration number, the office that registered it and the goods or services it covers, and explain how the content uses the mark unlawfully (for example by causing confusion or offering counterfeit goods).
  • We review the complaint as in section 4. We take into account that some uses of a mark can be lawful, for example a shop naming the brand of a genuine product it sells.
  • The customer can answer through the complaint process in the Acceptable Use Policy. The US counter-notice in section 5 applies only to copyright.

11. Music claims

11.1 SemPost Music tracks

If you believe a track in the SemPost Music library infringes your rights, or a network's system (for example YouTube Content ID) claims a video because of a SemPost Music track, write to [email protected]. Give the track's name if you know it, the address of the video and the details of the claim.

  • We check the track's records: its source, how it was made and copies of the source's licence documents.
  • Where needed, we withdraw the track. New videos can then no longer use it.
  • SemPost records which video used which track. We find every video that used the track and tell the workspaces concerned.
  • Customers can make the video again with another track or without music in the Studio or the Video Studio. When we withdraw a track after a copyright claim, SemPost bears the credits that making the video again costs.
  • SemPost cannot change a post that is already published. The customer decides whether to delete or replace it on the network.
  • If a network's system claims a customer's video because of a SemPost Music track that we have not withdrawn, we give the customer the track's records and help them dispute the claim with the network.

11.2 Music from the networks' libraries

Music added from Instagram's or TikTok's own music library is licensed by the network to the account holder. SemPost does not copy or store these tracks; it only sends the track's ID. Claims about such music are handled by the network, which may mute or remove the audio.

11.3 Music in your own uploads

SemPost does not let you upload music files. If a video you upload yourself contains music, you are responsible for the rights to it.

12. Imported product pages

SemPost reads public product pages at its customers' request. It reads the page and up to two related addresses on the same site, identifying itself as "SemPostBot/1.0", and it refuses Etsy pages. Customers may only import pages they own or have permission to use. If you believe a customer used SemPost to copy your product pages, photos or texts, send a notice as described in section 3.

13. Misuse of this process

Do not send false, abusive or manifestly unfounded notices. After a warning, we may stop handling notices for a reasonable time from a person who often sends manifestly unfounded notices.

14. Trademarks and non-affiliation

Instagram, Facebook, Threads and Meta; Google, YouTube and Google Business Profile; TikTok; LinkedIn; Pinterest; Bluesky; Shopify; Stripe and Link are trademarks of their respective owners. SemPost is an independent product of CS Digital Wonders. It is not affiliated with, endorsed, sponsored or certified by any of these companies. We use their names and logos only to show which services SemPost works with.

Changes

DateChange
30 October 2026First published